US Cellular is well known for pleasing their customers with great customer service, and now they have unveiled a brand new rewards program which will create some exciting perks for customers.
The initiative called the “Belief Project” is designed to entice current customers to stay aboard and bring on potential new users that may be on the fence. The program will offer points for their rewards program, easier to understand calling plans, forgiveness for overages, and “one and done” contracts. Also included will be a 5% discount when using an auto-pay feature.
This development came after the company did a study aiming to find out the most common complaints among cell phone users. By the looks of it, the new program will become very popular almost immediately and should help the company retain most of their loyal customers.
We are very happy to hear about these new goals, and plan to report more about the details in upcoming articles.